You can complain about anything broadcast by MOVE FM, whether it be related to a programme, an interview, advertisement or a news article, etc.,

You should firstly direct your complaint to us and we will review it and respond.

If you are unhappy with the response you can complain to the broadcasting regulator, the Australian Communications and Media Authority (ACMA).

The commercial radio industry body, Commercial Radio Australia (CRA) has produced a Code of Practice which all stations including MOVE FM are required to adhere to. You can access the Code of Practice here.

The Code of Practice also provides a complaint form, to assist people wishing to make a complaint.

Alternatively, you can provide a written statement. Please ensure you:

clearly identify what you are complaining about and why provide details such as the date, time and program name include your name and contact details keep a record of the complaint and when you send it The completed form or written statement can be posted to:

Radio Move FM
289 Main Street,
Lithgow NSW, Australia 2790

Or email it to:

If we (MOVE FM) do not respond within 60 days, or if you are unsatisfied with our response you can then make a complaint to ACMA.

When you complain to ACMA, you will need:

  1. a copy of your original complaint to MOVE FM
  2. a copy of our reply (if one was received)
  3. any other relevant communication with MOVE FM

You can submit your complaint in one of two ways:

  1. complete the online complaint form
  2. or write to ACMA at PO Box Q500, Queen Victoria Building, Sydney, NSW, Australia 1230

Finally, thank you for taking the interest in engaging with us, even if it is to complain. We take complaints very seriously, and on a general note we are always happy to receive feedback, both positive and negative, that can assist us in improving our service to the communities we cover.